Phone & Call Tracking
Vonage, centralized in DojoCOMMAND
Vonage keeps doing what it does best. DojoCOMMAND brings its call logs, recordings, call sources into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.
Calls
Call logs and recordings from Vonage · refreshed 32 seconds ago
- Vonage2mCall summary attached to deal RAV4 Adventure
- Automations7mMissed call created callback task
- Sales team1hTalk time leaderboard updated
| Caller | Line | Agent | Length |
|---|---|---|---|
| Sales | S. Kim | 6:42 | |
| Service | Service BDC | 3:10 | |
| Sales | Missed | - | |
| Parts | R. Das | 2:05 |
What the Vonage connector does
Reviewed against the vendor's official developer documentation.
- Status
- API available
- Categories
- Phone & Call Tracking, Messaging & Web Chat
- Industries
- All industries
- Regions
- GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
- DojoCOMMAND can pull
- Call logs
- Recordings
- Call sources
- Messages
- Conversations
- Delivery status
- DojoCOMMAND can push
- Contacts
- Call notes
- Messages
- Templates
- Webhooks
- Yes
- Key limits
- Recording access depends on the phone system retention settings.
- Access requirements
- Admin access to the client account to authorize the connection.
What flows into your DojoCOMMAND
We map Vonage to the shared DojoCOMMAND data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.
- Call logs and recordings
- Call sources and tracking numbers
- Missed calls and voicemail
Before and after
Calls happen off the record, and nobody knows which ad made the phone ring.
Every call is logged against the customer and the deal, and attributed to its source.
What your brand gains
Missed calls followed up
A missed call creates a task and a text-back automatically.
Calls attributed
Tracking numbers tie phone leads back to campaigns.
Coaching material
Recordings sit on the deal for managers to review.
Modules Vonage powers
Once connected, Vonage data is available to these parts of DojoCOMMAND straight away.
Works with these native apps
More in Phone & Call Tracking
See all integrationsVonage and its logo are trademarks of their respective owner. Use here identifies compatibility only and does not imply endorsement. See third-party trademarks.