The offer
They're not three menu options, they're a stack. Transformation designs and builds the change. Managed Link connects what you already own. Managed Operations keeps it all running. Take the stack, or start at the layer that hurts.
Where we operate
Your systems in · one operation out
What you own today
01 · Build
Managed Transformation
We map how the business runs, then design and build what’s missing: portals, apps, automations, and AI.
02 · Connect
Managed Link
We wire DMS, CRM, finance, service, website and WhatsApp into one backbone, the layer we own and maintain.
03 · Run
Managed Operations
We operate, monitor, and support it as your named digital-operations team, so it never quietly decays.
The whole group, every branch, every system, running as one, in real time, on one owner dashboard.
Layer 01 · Design & Build
The consulting and engineering layer. We map how the business actually runs, design what it should be, and build it: product, platform, and process. Not a deck, and not a dev shop that ships and disappears.
Inside Managed Transformation
Most transformation work dies between the deck and the desk. Four things happen in every engagement, in order, and none of them is optional. What gets added on top depends on what the Blueprint finds.
The map. How the business actually runs today, not how the org chart says it does.
What the operation should look like once the gaps are closed, specified tightly enough to build from.
The build itself. Delivered by the same team that wrote the design.
The part that determines whether any of it survives contact with your staff.
Modules
Interfaces your staff and customers use without being taught. Applied where the operation is customer facing or where staff adoption is the risk.
Add this when the last internal tool you rolled out is still not being used.
Automation applied to judgment work rather than to clicks. Built against your own data, running inside your process.
Add this when the bottleneck is people reading and re-typing, not people clicking.
The unglamorous work that determines whether the new system tells the truth.
Add this when nobody trusts the customer count in your CRM.
Getting the underlying data clean and structured enough to satisfy a regulator on a fixed date.
Add this when a compliance deadline is going to expose how disconnected your stack is.
Deliberate change management where the transformation touches how people are measured or paid.
Add this when the change alters someone's commission, headcount, or authority.
Layer 02 · Connect
The operating layer between your systems. Your DMS, CRM, finance, service, website, and messaging were never built to talk to each other, so the data exists but nobody has the full picture. Managed Link is the layer we build, own, and maintain to make them behave like one system. Every Link is assembled from a set of proven modules and extended with whatever your environment needs that does not exist yet.
Inside Managed Link
There is no standard install. We map what you run, then assemble the Link from a set of proven modules and build whatever your environment needs that doesn't exist yet. Four modules form the foundation of every Link. The rest are added where they earn their place.
The connective tissue between systems. Every source system gets a maintained connection that we own for the life of the engagement.
One definition of a customer, a deal, and an asset across every system. The piece that makes reporting trustworthy.
Process that runs across systems instead of inside one of them. This is where manual handoffs go to die.
The administrative layer: who did what, when, and whether the system is healthy.
Modules
A live view of the operation across every branch, entity, and system, built on the Unified Data Model rather than exported spreadsheets.
Add this when leadership is making decisions on numbers that are days old.
A branded self service surface for the customer, sitting on the same connected data your staff use.
Add this when your team spends its day answering questions the customer could answer themselves.
Brings the channels customers actually use inside the system, so conversations stop living outside the record.
Add this when enquiries arrive on personal phones and never reach the CRM.
Planned, not yet available. Designed to record non-traditional payments on high-value deals as cleanly as a bank transfer, starting with digital-asset settlement. Launch depends on signing a licensed settlement provider in each market.
Status: planned. No settlement provider is signed yet. DojoCOMMAND is not a licensed payment processor, wallet or custodian and will never hold client funds; conversion and custody would run through a licensed provider while DojoCOMMAND orchestrates the record.
Talk to us if you already accept digital assets by hand and want to be notified when this becomes available.
Automation applied to the judgment work, not just the routing. Runs against the Unified Data Model, so it works from complete records.
Add this when the bottleneck is people reading and re-typing, not people clicking.
Turns the audit trail into a defensible file, relevant in any regulated or high value transaction environment.
Add this when a regulator or auditor asking for a file would mean a week of assembly.
Start with the foundation and one module. Add the rest as the operation is ready for them.
Layer 03 · Run
The team that keeps it running. Managed IT and remote support for the people using the systems every day, so the thing we built doesn't quietly decay six months after go live.
Inside Managed Operations
Build projects end. Operations do not. Four things run continuously from the day you go live. The rest are added where the operation demands them.
A named team your staff can reach, with agreed response times against a real SLA.
Continuous watch over every integration and system in the connected estate.
The maintenance work that never gets done when it is nobody's specific job.
Control over who can reach what, across every connected system.
Modules
The physical fleet: showroom terminals, workshop tablets, and everything issued to staff.
Add this when nobody can say how many laptops the group owns.
Connectivity across multiple sites, including the parts of the building that are hardest to cover.
Add this when the workshop drops connection during a job card and nobody knows why.
Verified recovery, not just a backup job that reports success.
Add this when your last restore test was never.
Ongoing stewardship of the data quality that everything downstream depends on.
Add this when reports disagree depending on which system produced them.
We deal with your software vendors so your team does not.
Add this when your GM is on the phone to the DMS vendor's support line.
The operation gets better after go live rather than slowly decaying.
Add this when you want the system to still be worth having in three years.
The backbone
Your DMS, CRM, service, finance, website, and WhatsApp stop living on separate islands. We wire them into a single backbone, so stock, customers, and deals share one live view, work happens without re-keying, and every branch runs as one.
DojoCOMMAND · Marketplace
323 connectors, from HubSpot and
CDK to
GA4,
Stripe and
ADP, all feeding one Dojo. Anything else connects through our public API.
One hub
Pick the native apps you need, connect the ones you already have, and see your DojoCOMMAND price live. Or start with a fixed-price Blueprint and we'll map it for you.
