Customer Support & Help Desk
Zendesk, centralized in DojoCOMMAND
Zendesk keeps doing what it does best. DojoCOMMAND brings its tickets, users and messaging into the same back office as every other system you run, so your team works from one record, one set of numbers and one inbox.
Revenue Pipeline
Deals from Zendesk, live across 5 rooftops · refreshed 32 seconds ago
- Zendesk2mStage moved to Finance on Camry Hybrid
- Inbox6mWhatsApp reply logged to the deal record
- Inventory11mLand Cruiser GXR reserved for test drive
| Deal | Stage | Owner | Value |
|---|---|---|---|
| Test drive | A. Haddad | $68,400 | |
| Proposal | M. Ortiz | $231,000 | |
| Finance | J. Patel | $34,900 | |
| Negotiation | S. Kim | $41,250 |
What the Zendesk connector does
Reviewed against the vendor's official developer documentation.
- Status
- API available
- Categories
- Customer Support & Help Desk, Messaging & Web Chat
- Industries
- All industries
- Regions
- GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
- DojoCOMMAND can pull
- Tickets
- Customers
- Agents
- Satisfaction scores
- Messages
- Conversations
- DojoCOMMAND can push
- Tickets
- Comments
- Customers
- Messages
- Templates
- Webhooks
- Yes
- Key limits
- Rate limit from 200 to 2,500 requests per minute depending on plan.
- Rate limits scale with the vendor plan tier.
- Access requirements
- Admin access to the client account to authorize the connection.
What flows into your DojoCOMMAND
We map Zendesk to the shared DojoCOMMAND data model, sync it in both directions where the API allows, and Managed Link monitors the connection so it keeps working.
- Records mapped to the shared DojoCOMMAND data model
- Changes synced in both directions
- Sync health monitored around the clock
Before and after
Data lives in one more tool, and someone exports it by hand when the numbers are needed.
It shows up in the same hub as every other system, ready for reports, automations and alerts.
What your brand gains
One source of truth
No more copies of the same record drifting apart across tools.
Less re-keying
Data entered once is available everywhere it is needed.
Monitored for you
Managed Link watches the connection and fixes it before anyone notices.
Modules Zendesk powers
Once connected, Zendesk data is available to these parts of DojoCOMMAND straight away.
Works with these native apps
More in Customer Support & Help Desk
See all integrationsZendesk and its logo are trademarks of their respective owner. Use here identifies compatibility only and does not imply endorsement. See third-party trademarks.