Capability sheet

NICE CXone and DojoCOMMAND

What the NICE CXone connector can read and write, how it authenticates, and the limits to plan around.

NICE CXone
Book a demo View in the marketplace
Status
API availableDocs reviewed · Last reviewed 2026-10-20
Categories
Contact Center
Industries
All industries
Regions
GCC, India, Singapore, Malaysia, US, UK, EU & ANZ
API and auth
REST API · OAuth 2.0
DojoCOMMAND can pull
  • Interactions
  • Queues
  • Agent stats
  • Recordings
DojoCOMMAND can push
  • Contacts
  • Callbacks
  • Dispositions
Webhooks
Yes
Sandbox
Available
Key limits
  • Recording access depends on the retention policy set in the contact center.
Access requirements
  • Registered CXone application and client credentials from the tenant.
NICE CXone developer documentation

NICE CXone is a trademark of its owner and is used here for identification only. See third-party trademarks.

One hub

Ready to run it as one operation?

Pick the native apps you need, connect the ones you already have, and see your DojoCOMMAND price live. Or start with a fixed-price Blueprint and we'll map it for you.

Build your DojoCOMMAND Start with a Blueprint