231 articles on lost deals, ageing inventory, slow response times, exhausted teams and the disconnected systems behind them, and what it takes to run the business as one.
Collections can't recover days lost to incomplete orders, missing approvals, absent delivery proof and late billing. Here is how to find those delays and fix them upstream.
Invoice disputes start long before the invoice. Trace wrong pricing, missing POs and unrecorded agreements back to the systems that cause them, and fix them at the source.