Customer Success
by The Ninjaz Group
Onboarding, account health scores, engagement tracking and support escalations.
$129/mo per location
Included in Sensei
Overview
Onboarding, account health scores, engagement tracking and support escalations.
Part of DojoCOMMAND RevOps, Revenue Retention: Customer success, account health, renewals and churn prevention.
Every RevOps app writes to the same customer record, so revenue can be traced from first touch to renewal.
What it does
Health you can sort by
Every account gets a 0 to 100 health score and a stage.
Escalations
At-risk and escalated accounts surface in Revenue AI before they churn.
Onboarding tracked
New customers move through onboarding with an owner and a target date.
How it works
- 1
The core runs in every DojoCOMMAND from day one. Every other native app is already installed, so switching one on takes a click.
- 2
Covers onboarding, account health scores, engagement tracking, support escalations.
- 3
Switch it off any time. Records are kept and come back when you switch it on again.
Availability by plan
Open Mat
Not offered
White Belt
Add-on · $129/mo per location
Black Belt
Add-on · $129/mo per location
Sensei
Included